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Installation of this module is easy, please follow this steps:

Upload the content of the module archiv to your WHMCS installation.
Go to Setup → Addon Modules
Click Activate at the "Support Ticket to Progress" module and enter your license key.
Click on Save Changes

Ticket Status To Progress - WHMCS > Install the module > ticketchanger1.png

Now you are ready to use the module. When you open a support ticket which has the status Open or Customer Reply the status will get automatically changed to In Progress.

Ticket Status To Progress - WHMCS > Install the module > 1920px-Tickettoprogress.png