If you send automatic ticket feedback mails when you close a ticket, in some situations you better would not want to send the automated mail
With this module the feedback mail can be deactivated or activated directly on the supportticket page. You can exclude single tickets and also the entire customer from ticket feedback mails.
- Stop the automatic WHMCS Ticket Feedback Mails depending on the ticket or customer
- Rate limit ticket feedback mails
- Option to not send feedback invitation if ticket was closed without admin response
- No template modifications needed
- WHMCS v6 / v7, PHP 5 & PHP 7 supported