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  1. Open the product where the problem occurs: https://your-whmcs.com/admin/clientsservices.php?id=1234
  2. Append the parameter "testProxyElection=1" to the URL: https://your-whmcs.com/admin/clientsservices.php?id=1234&testProxyElection=1
  3. The output returns the reason for the decision and the proxy ID which the module would use.

If the decision of the module is not clear for you, please contact our support with screenshots of the output and your proxy assignment settings.

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