Module chooses wrong proxy server

Issue

Multiple IPMI/KVM proxy servers are installed and the proxy assignment functionality is used to assign the proxies to services. However, the module chooses the wrong proxy.

Solution

There is a wrong setting in the proxy assignment configuration. To understand how the module makes the decision, proceed as follows:

1. Open the product where the problem occurs: https://your-whmcs.com/admin/clientsservices.php?id=1234
2. Append the parameter "testProxyElection=1" to the URL: https://your-whmcs.com/admin/clientsservices.php?id=1234&testProxyElection=1
3. The output returns the reason for the decision and the proxy ID which the module would use.

If the decision of the module is not clear for you, please contact our support with screenshots of the output and your proxy assignment settings.