The module creates the ticket notifications via a dedicated customer account, which we call WHMCS Bot. Just create a new internal customer account and enter the Client ID in the product configuration.
To use the module, you need to create a new Incoming Webhook:
- Open your Server Settings Webhook tab
- Click the blurple button to create a new webhook
- Enter a name for your Webhook and select the channel into which the Webhook post to.
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