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Installation of this module is easy, please follow this steps:

  1. Upload the content of the module archiv to your WHMCS installation.
  2. Go to Setup → Addon Modules
  3. Click Activate at the "Support Ticket to Progress" module and enter your license key.
  4. Click on Save Changes

Now you are ready to use the module. When you open a support ticket which has the status Open or Customer Reply the status will get automatically changed to In Progress.

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